Explore Our FAQs
Have a question?
We may already have an answer for you. Browse through our FAQs or scroll down to find our contact form. We are here to help!
Gettings started
What is a QR Code?
QR is short for quick response code. Think of it as a cooler, more capable cousin of the barcode. Unlike the simple 1D barcode, storing up to 25 characters, a QR Code stores data vertically and horizontally (in two dimensions) and can house up to 7,089 numbers or 4,296 letters and symbols. This makes it an easy choice for individuals and brands with a lot more to share than 4 to 5 words.
What are QR Codes used for?
The options are endless. You can link directly to a website, contact details, email addresses and even social media handles. Some QR Codes even trigger actions like connecting to WiFi, downloading apps, processing payments, and calling a number. See more popular QR Code uses.
How do I read QR Codes?
To read a QR Code, you just need a smartphone with a built-in camera and scanning is easier than taking a selfie. No need to click or tap your screen. Open your phone’s camera and hover over the QR Code, ensuring that all four corners are visible. A URL should pop up and automatically open your browser to the final destination. A number of devices and apps are available to speed up the scanning process. For example, a gym may use a specialized QR Code scanner with the ability to scan hundreds of codes per second so that members can enter and exit smoothly.
How do I create a QR Code?
It takes less than five minutes to create a stunning QR Code.
Log in to your QR-Codes dashboard.
Decide what you'll use your code for and pick a code type.
Complete the content form for your code type.
Start customizing with color, patterns and size (you can also add a logo.)
Download your QR Code and test it on multiple devices.
Sign up to generate a free QR Code now. It will be active forever.
Design and usage
What’s the difference between a static and dynamic QR Code?
A static QR Code stores fixed information that can’t be changed once it’s created. For example, if you create a static QR Code for your LinkedIn profile, the link must remain the same forever. You won't be able to change your name, featured in the URL.
On the other hand, a dynamic QR Code allows you to update the destination link at any time, so you can direct users to different information without design changes. Digital marketers love using dynamic QR Codes to promote short-term offers and then updating the link to provide other valuable information once an offer expires. Dynamic QR Codes also allow you to track and report on scan performance. Learn more about the difference between static and dynamic QR Codes to find out which is best for you.
Where can I place my QR Code?
QR Codes can be placed almost anywhere from product labels and billboards to stickers, coffee cups and 3D designs. As long as the code can be scanned properly, feel free to get creative with colour, design, and the location of your QR Code. You may spot a QR Code on the ground of a sidewalk, on your name tag at a networking event, or at the table of a restaurant as a digital menu. There are many other ways to use it. See more.
Can I change the shape and color of a QR Code?
You sure can. A QR code is such a sophisticated digital tool that it has built-in error correction and would still be scannable if up to 30% of the code was smudged, scratched or covered by a logo. The dots we see contain bits of data along with extra backup info, so if a small part becomes unreadable, a scanner can automatically rebuild it by reconstructing the missing data.
What’s the minimum size for a QR Code?
Create a big enough QR Code that can be easily scanned from a distance, especially on marketing material. Estimate the scanning distance in inches (or centimeters) and multiply by 10 to get the ideal width. For example, if someone scans a QR Code on your business card from 8 inches (20 cm) away, your QR Code should be at least 0.8 inches (2 cm) wide. If you’re adding a QR Code to a billboard or poster, aim for a width between 1.5 and 4 inches (4 - 10 cm) to ensure it's easily scannable.
Account management
Will my QR Code expire?
No, if you’ve created a QR Code using your QR-Codes.com dashboard, your link will never expire. Every QR Code created and published during your subscription will remain active unless you change or delete it. The same applies to all free QR Codes.
Can I create a QR Code for free?
Absolutely, once you’ve signed up, you can create a dynamic QR Code that never expires and will be free forever. There is no limit to the number of times your QR Code can be scanned, you can change the destination at any time, track scans down to the user’s location, and view live updates on your analytics dashboard. Sign up to create your free QR Code.
What’s your cancellation policy?
We have a range of flexible pricing options to ensure that you have access to advanced features even if you’re only creating a QR Code once in a while. But if you’d prefer to cancel, your account will be active until the end of your payment term and you won’t be charged if you cancel at least one day before your next billing date. Sound good? If you have any other questions about cancellations, chat to us directly by completing our contact form. We’d be happy to help.
Security
Are QR Codes safe to use?
Yes, QR Codes are generally safe to use but like anything on the internet they can attract sketchy characters who’ll link their QR Codes to unsafe websites. It’s best to only scan QR codes created by trusted sources and ones with a clear indication of where you’ll be directed to. Avoid scanning random QR Codes with no branding or details, especially ones found in the middle of nowhere. QR Codes for menus, event access and WiFi found in trusted locations are safe to scan.
What if my QR Code is not scanning?
If you’re not able to scan your QR Code, one or more of the following factors could be the reason:
The QR Code dots are smudged or feature a logo that covers more than 30% of the code.
The colour of the code is too light or too low-contrast to be detected by a scanner.
You’re too far from the QR Code or the size of the image is too small for your phone to focus on it.
A border, text or an image has been added to the quiet zone (margin around the QR Code) and the scanner is not able to detect where the QR Code ends.
The link is broken or a form hasn’t been completed. Test the link on its own to ensure that it works correctly.
The scanner is faulty. Your phone or the scanning device could also be the issue. Try another device to be sure.
What information is shared when I scan a QR Code?
When you scan a dynamic QR Code, it only captures the following data:
Date and time of the scan
Device type (smartphone, tablet)
Operating system (iOS or Android)
General location (city or region)
No Personally Identifiable Information (PII) is captured. Location details are only collected if your device allows and contact details like a phone number, email or address provided through contact forms are not accessible to QR-Codes.com.
Features
What actions can a QR Code unlock?
Aside from opening a website URL, QR Codes can unlock a range of other actions to make day-to-day activities more convenient. You could scan a QR Code to make mobile payments, send contact information, gain access to a building, receive a special offer or exclusive content and so much more. Find other ways to use QR Codes.
How can I track my QR Code?
Easy - simply create a dynamic QR Code. You can track unique user scans, their location, their number of scans, device type, the amount of time on site and receive live scan alerts from your QR-Codes.com dashboard to your smartphone. Start using these analytics features and more by creating an account.
Gettings started
What is a QR Code?
QR is short for quick response code. Think of it as a cooler, more capable cousin of the barcode. Unlike the simple 1D barcode, storing up to 25 characters, a QR Code stores data vertically and horizontally (in two dimensions) and can house up to 7,089 numbers or 4,296 letters and symbols. This makes it an easy choice for individuals and brands with a lot more to share than 4 to 5 words.
What are QR Codes used for?
The options are endless. You can link directly to a website, contact details, email addresses and even social media handles. Some QR Codes even trigger actions like connecting to WiFi, downloading apps, processing payments, and calling a number. See more popular QR Code uses.
How do I read QR Codes?
To read a QR Code, you just need a smartphone with a built-in camera and scanning is easier than taking a selfie. No need to click or tap your screen. Open your phone’s camera and hover over the QR Code, ensuring that all four corners are visible. A URL should pop up and automatically open your browser to the final destination. A number of devices and apps are available to speed up the scanning process. For example, a gym may use a specialized QR Code scanner with the ability to scan hundreds of codes per second so that members can enter and exit smoothly.
How do I create a QR Code?
It takes less than five minutes to create a stunning QR Code.
Log in to your QR-Codes dashboard.
Decide what you'll use your code for and pick a code type.
Complete the content form for your code type.
Start customizing with color, patterns and size (you can also add a logo.)
Download your QR Code and test it on multiple devices.
Sign up to generate a free QR Code now. It will be active forever.
Design and usage
What’s the difference between a static and dynamic QR Code?
A static QR Code stores fixed information that can’t be changed once it’s created. For example, if you create a static QR Code for your LinkedIn profile, the link must remain the same forever. You won't be able to change your name, featured in the URL.
On the other hand, a dynamic QR Code allows you to update the destination link at any time, so you can direct users to different information without design changes. Digital marketers love using dynamic QR Codes to promote short-term offers and then updating the link to provide other valuable information once an offer expires. Dynamic QR Codes also allow you to track and report on scan performance. Learn more about the difference between static and dynamic QR Codes to find out which is best for you.
Where can I place my QR Code?
QR Codes can be placed almost anywhere from product labels and billboards to stickers, coffee cups and 3D designs. As long as the code can be scanned properly, feel free to get creative with colour, design, and the location of your QR Code. You may spot a QR Code on the ground of a sidewalk, on your name tag at a networking event, or at the table of a restaurant as a digital menu. There are many other ways to use it. See more.
Can I change the shape and color of a QR Code?
You sure can. A QR code is such a sophisticated digital tool that it has built-in error correction and would still be scannable if up to 30% of the code was smudged, scratched or covered by a logo. The dots we see contain bits of data along with extra backup info, so if a small part becomes unreadable, a scanner can automatically rebuild it by reconstructing the missing data.
What’s the minimum size for a QR Code?
Create a big enough QR Code that can be easily scanned from a distance, especially on marketing material. Estimate the scanning distance in inches (or centimeters) and multiply by 10 to get the ideal width. For example, if someone scans a QR Code on your business card from 8 inches (20 cm) away, your QR Code should be at least 0.8 inches (2 cm) wide. If you’re adding a QR Code to a billboard or poster, aim for a width between 1.5 and 4 inches (4 - 10 cm) to ensure it's easily scannable.
Account management
Will my QR Code expire?
No, if you’ve created a QR Code using your QR-Codes.com dashboard, your link will never expire. Every QR Code created and published during your subscription will remain active unless you change or delete it. The same applies to all free QR Codes.
Can I create a QR Code for free?
Absolutely, once you’ve signed up, you can create a dynamic QR Code that never expires and will be free forever. There is no limit to the number of times your QR Code can be scanned, you can change the destination at any time, track scans down to the user’s location, and view live updates on your analytics dashboard. Sign up to create your free QR Code.
What’s your cancellation policy?
We have a range of flexible pricing options to ensure that you have access to advanced features even if you’re only creating a QR Code once in a while. But if you’d prefer to cancel, your account will be active until the end of your payment term and you won’t be charged if you cancel at least one day before your next billing date. Sound good? If you have any other questions about cancellations, chat to us directly by completing our contact form. We’d be happy to help.
Security
Are QR Codes safe to use?
Yes, QR Codes are generally safe to use but like anything on the internet they can attract sketchy characters who’ll link their QR Codes to unsafe websites. It’s best to only scan QR codes created by trusted sources and ones with a clear indication of where you’ll be directed to. Avoid scanning random QR Codes with no branding or details, especially ones found in the middle of nowhere. QR Codes for menus, event access and WiFi found in trusted locations are safe to scan.
What if my QR Code is not scanning?
If you’re not able to scan your QR Code, one or more of the following factors could be the reason:
The QR Code dots are smudged or feature a logo that covers more than 30% of the code.
The colour of the code is too light or too low-contrast to be detected by a scanner.
You’re too far from the QR Code or the size of the image is too small for your phone to focus on it.
A border, text or an image has been added to the quiet zone (margin around the QR Code) and the scanner is not able to detect where the QR Code ends.
The link is broken or a form hasn’t been completed. Test the link on its own to ensure that it works correctly.
The scanner is faulty. Your phone or the scanning device could also be the issue. Try another device to be sure.
What information is shared when I scan a QR Code?
When you scan a dynamic QR Code, it only captures the following data:
Date and time of the scan
Device type (smartphone, tablet)
Operating system (iOS or Android)
General location (city or region)
No Personally Identifiable Information (PII) is captured. Location details are only collected if your device allows and contact details like a phone number, email or address provided through contact forms are not accessible to QR-Codes.com.
Features
What actions can a QR Code unlock?
Aside from opening a website URL, QR Codes can unlock a range of other actions to make day-to-day activities more convenient. You could scan a QR Code to make mobile payments, send contact information, gain access to a building, receive a special offer or exclusive content and so much more. Find other ways to use QR Codes.
How can I track my QR Code?
Easy - simply create a dynamic QR Code. You can track unique user scans, their location, their number of scans, device type, the amount of time on site and receive live scan alerts from your QR-Codes.com dashboard to your smartphone. Start using these analytics features and more by creating an account.
Gettings started
What is a QR Code?
QR is short for quick response code. Think of it as a cooler, more capable cousin of the barcode. Unlike the simple 1D barcode, storing up to 25 characters, a QR Code stores data vertically and horizontally (in two dimensions) and can house up to 7,089 numbers or 4,296 letters and symbols. This makes it an easy choice for individuals and brands with a lot more to share than 4 to 5 words.
What are QR Codes used for?
The options are endless. You can link directly to a website, contact details, email addresses and even social media handles. Some QR Codes even trigger actions like connecting to WiFi, downloading apps, processing payments, and calling a number. See more popular QR Code uses.
How do I read QR Codes?
To read a QR Code, you just need a smartphone with a built-in camera and scanning is easier than taking a selfie. No need to click or tap your screen. Open your phone’s camera and hover over the QR Code, ensuring that all four corners are visible. A URL should pop up and automatically open your browser to the final destination. A number of devices and apps are available to speed up the scanning process. For example, a gym may use a specialized QR Code scanner with the ability to scan hundreds of codes per second so that members can enter and exit smoothly.
How do I create a QR Code?
It takes less than five minutes to create a stunning QR Code.
Log in to your QR-Codes dashboard.
Decide what you'll use your code for and pick a code type.
Complete the content form for your code type.
Start customizing with color, patterns and size (you can also add a logo.)
Download your QR Code and test it on multiple devices.
Sign up to generate a free QR Code now. It will be active forever.
Design and usage
What’s the difference between a static and dynamic QR Code?
A static QR Code stores fixed information that can’t be changed once it’s created. For example, if you create a static QR Code for your LinkedIn profile, the link must remain the same forever. You won't be able to change your name, featured in the URL.
On the other hand, a dynamic QR Code allows you to update the destination link at any time, so you can direct users to different information without design changes. Digital marketers love using dynamic QR Codes to promote short-term offers and then updating the link to provide other valuable information once an offer expires. Dynamic QR Codes also allow you to track and report on scan performance. Learn more about the difference between static and dynamic QR Codes to find out which is best for you.
Where can I place my QR Code?
QR Codes can be placed almost anywhere from product labels and billboards to stickers, coffee cups and 3D designs. As long as the code can be scanned properly, feel free to get creative with colour, design, and the location of your QR Code. You may spot a QR Code on the ground of a sidewalk, on your name tag at a networking event, or at the table of a restaurant as a digital menu. There are many other ways to use it. See more.
Can I change the shape and color of a QR Code?
You sure can. A QR code is such a sophisticated digital tool that it has built-in error correction and would still be scannable if up to 30% of the code was smudged, scratched or covered by a logo. The dots we see contain bits of data along with extra backup info, so if a small part becomes unreadable, a scanner can automatically rebuild it by reconstructing the missing data.
What’s the minimum size for a QR Code?
Create a big enough QR Code that can be easily scanned from a distance, especially on marketing material. Estimate the scanning distance in inches (or centimeters) and multiply by 10 to get the ideal width. For example, if someone scans a QR Code on your business card from 8 inches (20 cm) away, your QR Code should be at least 0.8 inches (2 cm) wide. If you’re adding a QR Code to a billboard or poster, aim for a width between 1.5 and 4 inches (4 - 10 cm) to ensure it's easily scannable.
Account management
Will my QR Code expire?
No, if you’ve created a QR Code using your QR-Codes.com dashboard, your link will never expire. Every QR Code created and published during your subscription will remain active unless you change or delete it. The same applies to all free QR Codes.
Can I create a QR Code for free?
Absolutely, once you’ve signed up, you can create a dynamic QR Code that never expires and will be free forever. There is no limit to the number of times your QR Code can be scanned, you can change the destination at any time, track scans down to the user’s location, and view live updates on your analytics dashboard. Sign up to create your free QR Code.
What’s your cancellation policy?
We have a range of flexible pricing options to ensure that you have access to advanced features even if you’re only creating a QR Code once in a while. But if you’d prefer to cancel, your account will be active until the end of your payment term and you won’t be charged if you cancel at least one day before your next billing date. Sound good? If you have any other questions about cancellations, chat to us directly by completing our contact form. We’d be happy to help.
Security
Are QR Codes safe to use?
Yes, QR Codes are generally safe to use but like anything on the internet they can attract sketchy characters who’ll link their QR Codes to unsafe websites. It’s best to only scan QR codes created by trusted sources and ones with a clear indication of where you’ll be directed to. Avoid scanning random QR Codes with no branding or details, especially ones found in the middle of nowhere. QR Codes for menus, event access and WiFi found in trusted locations are safe to scan.
What if my QR Code is not scanning?
If you’re not able to scan your QR Code, one or more of the following factors could be the reason:
The QR Code dots are smudged or feature a logo that covers more than 30% of the code.
The colour of the code is too light or too low-contrast to be detected by a scanner.
You’re too far from the QR Code or the size of the image is too small for your phone to focus on it.
A border, text or an image has been added to the quiet zone (margin around the QR Code) and the scanner is not able to detect where the QR Code ends.
The link is broken or a form hasn’t been completed. Test the link on its own to ensure that it works correctly.
The scanner is faulty. Your phone or the scanning device could also be the issue. Try another device to be sure.
What information is shared when I scan a QR Code?
When you scan a dynamic QR Code, it only captures the following data:
Date and time of the scan
Device type (smartphone, tablet)
Operating system (iOS or Android)
General location (city or region)
No Personally Identifiable Information (PII) is captured. Location details are only collected if your device allows and contact details like a phone number, email or address provided through contact forms are not accessible to QR-Codes.com.
Features
What actions can a QR Code unlock?
Aside from opening a website URL, QR Codes can unlock a range of other actions to make day-to-day activities more convenient. You could scan a QR Code to make mobile payments, send contact information, gain access to a building, receive a special offer or exclusive content and so much more. Find other ways to use QR Codes.
How can I track my QR Code?
Easy - simply create a dynamic QR Code. You can track unique user scans, their location, their number of scans, device type, the amount of time on site and receive live scan alerts from your QR-Codes.com dashboard to your smartphone. Start using these analytics features and more by creating an account.
Get in touch
How can we help?
Use the contact form below to get support.